You can permanently delete your Mariner's Book account and all associated data. There are two ways to do it and both have the same result. You do not need an account on this page, and nothing here needs to be filled in — deletion is requested either in the App or by email.
Once you confirm, your account and the data listed in section 3 are erased from our servers. This cannot be undone.
If you no longer have the App installed or cannot sign in, email nauticalleapapps@gmail.com from the address registered to your account, with "Account deletion request" in the subject line.
The request must come from your account's email address so that we can verify it is yours. Requests are handled within 30 days, and we confirm in writing once the deletion is complete. The outcome is identical to deleting the account in the App.
| Data | Status |
|---|---|
| Profile data (email address, name, avatar, sign-in provider) | Permanently deleted |
| Maritime documents: document records, document photos and AI analysis output | Permanently deleted |
| Files you uploaded and user-generated components | Permanently deleted |
| Quiz results, per-question answers and category statistics | Permanently deleted |
| AI usage counters | Permanently deleted |
| AI content reports you submitted with "Report this answer" | Permanently deleted |
| Purchase record held in the App and Pro entitlement | Permanently deleted |
| Sign-in credentials and session data | Permanently deleted |
| AI chat history | Stored only on your device, never on our servers; removed when you clear the App's data or uninstall it |
Payment and invoice records for purchases made through Google Play are held by Google, not by us, and we cannot delete them. They remain subject to Google Play's own retention periods. Deleting your account does delete the purchase record held in the App, as listed above.
Deleting your account does not cancel your Google Play subscription. To stop being billed you must also cancel it separately under Google Play > Subscriptions. Cancel the subscription before deleting your account, otherwise billing continues even though the account is gone.
For any question about deletion or about your data: nauticalleapapps@gmail.com